Nanonets Agents · Order Management

Confirm every order the minute it's booked

The moment a sales order lands, the agent drafts and sends the acknowledgment — line items, ship dates, terms — over email, EDI 855, or the customer's portal.

Free Nanonets account · the agent is ready by the time you finish signing up.

Order acknowledgment · SO-88241
Subject
Order SO-88241 confirmed · ships Nov 11
SO #SO-88241
CustomerNorthwind Foods
BookedNov 4, 2025 · 10:42
Ship dateNov 11, 2025
Ship-toTacoma, WA 98401
TermsNet 45
SKU
Item
Qty
Unit
NW-2210
Organic flour, 50lb bag
120
$38.00
NW-3340
Cane sugar, 25lb bag
80
$22.50
NW-4801
Sea salt, 10lb tub
40
$14.00
Sent · email + EDI 855 · 2 min after booking● delivered

How it works

From booked order to delivered confirmation in minutes.

1
Sales order books

The agent watches your ERP for new sales orders — NetSuite, SAP, Odoo, or anything you can hand it a webhook from.

2
Agent drafts the acknowledgment

Header, line items, agreed ship date, pricing, and terms — formatted to match the channel the customer expects.

3
Sent on the right channel

Email for most buyers, EDI 855 for retail partners, customer portal upload for the rest. Tracked, timestamped, and logged back to the order.

Use cases

Wherever buyers want to know their order is locked.

Retail & big-box

EDI 855 acknowledgments back to Walmart, Target, Kroger — with the exact qualifiers each trading partner expects.

Wholesale distribution

Plain-text or PDF acknowledgments to thousands of independent accounts the second their order is booked.

Manufacturers

Confirm promised ship windows on configured-to-order line items without sales reps chasing the ERP.

3PL & dropship

Acknowledge dropship orders back to the brand within minutes of receipt — no manual follow-up.

B2B ecommerce

Auto-post order confirmations into Ariba, Coupa, and SAP Business Network portals alongside email.

Customer service deflection

Cut "did you get my order?" tickets by sending confirmations within minutes of booking, not days.

FAQ

Frequently asked questions

Email (HTML or plain text), EDI 855 over AS2 or VAN, customer portals like Ariba, Coupa, and SAP Business Network, and direct API push where the buyer offers one. One agent, every channel.

See it run on your process, with your documents.

Start free. No credit card. Or talk to our team about your workflow.