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From manual passport checks
to autonomous OCR extraction
Expatrio manually verified international passports for relocation customers — requiring multiple staff per document and breaking on low-quality images. A Nanonets OCR agent now classifies documents, extracts key fields, validates MRZ checksums, and flags fraud automatically.
Expatrio Global Services GmbH is a Berlin-based fintech and relocation platform helping international students and professionals move to Germany. Their app guides customers through visa, banking, and health insurance requirements — with identity verification at the core of onboarding.
The Problem
Expatrio customers submit passport images as part of their relocation onboarding. Each document required multiple staff members to manually open, read, and enter passport fields into the internal system — a slow, expensive, and unscalable process.
- —Multiple employees needed per verification — no automation in the loop.
- —190+ passport formats from different countries caused inconsistent extraction.
- —Low-quality images broke internal OCR tools with no graceful fallback.
A great product and amazing customer support. Their response time was amazing. They went an extra mile.
The solution
One extraction agent. Every passport format, every field.
Nanonets replaced the manual passport review loop with one autonomous agent. The agent classifies each document, selects the right extraction template, pulls all key fields, validates the MRZ checksum, and flags any fraudulent or expired documents — with no human in the loop for clean passports.
Pipeline overview
Impact
AGENT ANATOMY
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