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From manual Rent Manager entry
to fully automated utility bill posting
Hometown Holdings manually entered utility bills from 2,500 property units into Rent Manager — a tedious, error-prone process consuming thousands of staff hours. A Nanonets agent now ingests bills from email, extracts all fields, maps vendors, and posts to Rent Manager automatically.
Hometown Holdings, LLC is a Virginia-based property management company founded in 2015 by Dustin Morris. The company manages 2,500 property units across multi-family, single-family, commercial, and retail properties with a lean team of under 50 employees.
The Problem
Hometown Holdings processes utility bills from dozens of providers across 2,500 property units. Each bill required manual data entry into Rent Manager — consuming hours of accounting staff time each month.
- —Manual entry into Rent Manager — every bill required copying invoice number, date, amount, and vendor into the system.
- —Bills arrived in varied formats across email — no standardized layout across utility providers.
- —Error-prone and time-consuming — the process was consuming 4,160+ staff hours per year.
Nanonets has helped us exponentially reduce time posting entries to Rent Manager. This allows us to focus on other processes with confidence that utility bills are posted quickly and accurately.
The solution
Email arrives. Rent Manager updated. Nothing else.
Nanonets replaced the manual process with one autonomous agent. The agent monitors the email inbox, extracts all required fields from each bill, maps vendors to Rent Manager IDs, and posts entries via API — with the original PDF attached and a QA step built in.
Pipeline overview
Impact
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