Leader 2023
Put Your Customer Support Processes On Autopilot With AI
Uncover valuable insights from any document or data source and automate customer support processes with AI-powered workflows.
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Trusted by 10,000+ customers across the globe
How do businesses use Nanonets AI for customer support?
Ticket Management
Efficiently route support queries, prioritize tasks, and ensure timely resolution to improve response accuracy and speed.
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Customer Inquiry Responses
Respond instantly to customer questions, triage issues, prioritize queries, and direct them to the appropriate departments while reducing manual intervention.
Issue Resolution
Resolve tickets swiftly, assign tasks efficiently, integrate communication channels, monitor progress, provide instant updates, and generate actionable insights.
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Technical Support
Handle common queries, provide instant responses, route complex issues to specialists, monitor progress, and maintain detailed records.
Product Returns and Exchanges
Speed up return requests, track items in transit, trigger replacements, send notifications, update inventory status, resolve issues promptly, and ensure customer satisfaction.
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What can you do on Nanonets
Effortlessly import files from popular sources like Gmail, Asana, Google Drive, Intercom, Zendesk, and more.
Utilize Nanonets' advanced AI engine to extract customer support data accurately from any source, without relying on predefined templates.
Enhance and enrich your extracted data to unlock its full potential and take actionable insights to the next level.
Leverage decision engines to efficiently flag, review, and validate files, streamlining your customer support workflow.
Seamlessly export data to your customer support software, CRM, CMS, or internal database directly, or choose from XLS, CSV, or XML formats for offline use.
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