customer stories

StarTex digitizes chemical Safety Data Sheets (SDS) with Nanonets

98%

Reduction in Time Spent

10 minutes to 10 seconds

Change in Processing time

90%

Touchless Processing Ratio

Industry
Environment, Health & Safety management
Document types
Product specification sheet
Location
Texas, USA
Integrations

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Client:

StarTex Software

StarTex is the team behind EHS Insight, the leading cloud-based Environmental, Health, & Safety management system. StarTex helps its clients manage and remain compliant with government regulations, company, or industry standards. Their software provides compliance insights from their client’s data through a comprehensive suite of modules and analytics. These modules could help with Audits, Incident management, training management, and Quality management. They are an established business based out of Texas, USA, with over 500,000 users worldwide from various industries like Chemicals, Transportation, Energy, and Construction. 

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Nanonets has been invested in our success by understanding our problems and have helped us solve them. We would not have been able to offer the product module without Nanonets

Eric Stevens
Co-founder & CTO StarTex Software

The Challenge

StarTex works in compliance, which requires the processing of millions of documents from vendors across the world. Their clients in the chemical industries receive technical documents called safety data sheets from chemical manufacturers. Safety Data Sheets (SDSs) are a valuable source of safety information for industry and academia. They contain essential data on chemical toxicity & composition that has to be processed for compliance and management. StarTex has to process millions of these information-heavy documents with 10-20 pages per document. Furthermore, the problem is exacerbated as they have different formats based on the vendor. There is little to no room for error; thus, each document needs to be reviewed and approved for veracity.

As they couldn’t offer this feature, their clients had to process them manually, which was very time-consuming and error-prone. StarTex’s competitors have built libraries of safety data sheets by manual processing over decades of operation. StarTex would need to hire a team to create this database manually, which would still take them months or years. 

We had to create a database with millions of documents from vendors across the world; it would be impossible for us to manually capture the required fields

Eric Stevens
Co-founder & CTO StarTex Software

The Solution

StarTex collates these safety data sheets while onboarding new clients or on an ongoing basis for older clients. The documents are uploaded to a custom application built by StarTex, which uses the Nanonets API to extract data from these documents.

Nanonets’ AI has been trained with thousands of similar documents, which helps it easily extract required fields. StarTex needs to pull information like hazard category, emergency procedure, manufacturer & product details from these documents. Nanonets does this in seconds with a high level of accuracy from documents of different formats. StarTex can quickly verify the data that Nanonets provides to make the process bulletproof.

Nanonet’s expertise in working with similar business problems provided StarTex with a ready-to-go solution that could be quickly integrated and maintained with minimal effort. In addition, the user-friendly interface made it easy for even non-technical team members to process the documents using Nanonets.

The result

Before
10 mins
Time to process per document manually
After
10 seconds
Time to process per document with Nanonets

The Result

For a single customer with 5000 documents, manual processing would take 10 minutes per document, resulting in months to onboard a customer. Thus, StarTex chose Nanonets to help with automated data processing that could enable them to quickly onboard new clients. 

By integrating Nanonets,

  • Data extraction now takes 10 seconds instead of 10 minutes, reducing the time taken by ~98%. 
  • They have entirely automated data extraction with 0 man-hours required. This automation has saved them from hiring a team to process these documents.
  • Documents with a possibility of data error are flagged. This allows them to review only select records. Only ~10% of documents need to be reviewed manually, while the rest are processed touchless.

They have significantly improved the customer experience by providing a library of safety data sheets instead of having each client spend resources manually processing documents. This added flexibility helps StarTex be more competitive with its competitors in the market.

It would take us 10 minutes to process each document manually, we can do it in 10 seconds now. It’s been game-changing

Eric Stevens
Co-founder & CTO StarTex Software