common use cases

Import support emails as 'ticket_data.csv'

Automated Ticket Tagging

Automatically tag incoming support tickets for efficient categorization and prioritization in Help Scout.

Import customer emails as 'customer_feedback.csv'

Update ticket tags in 'updated_tickets.csv'

Customer Sentiment Analysis

Help Scout
common use cases

Analyze customer emails for sentiment to improve service and identify urgent issues quickly.

Perform sentiment analysis on emails

Export sentiment reports to 'sentiment_analysis.csv'

Import new tickets as 'new_support_tickets.csv'

Support Ticket Routing

Route support tickets to the appropriate team based on content analysis for faster resolution.

Analyze and route tickets to teams

uncover new possibilities

Contact us to enhance your workflows today

Integrations with nanonets

Send routed tickets to 'ticket_routing.csv'

gdpr, soc2, hipaa compliant

Data security is our top priority

Nanonets prioritises the confidentiality and integrity of your data. As a testament to our commitment, we adhere to stringent compliance standards, including GDPR, SOC 2, and HIPAA. Privacy Policy

businesses love us

Automation stories straight from our

Dennis Elder

Director of Product, PayGround

“There was a visible difference in how the app worked, and we were able to appeal to our customers by making it easy to pay bills”

Kale Flaspohler

Financial Advisor, ProPartners Wealth

“We are seeing a major difference in accuracy, as Nanonets provides a >95% accuracy which has helped cut down our processing time by ~50%.”

Catherine Gallagher

Accounts Payable, SaltPay

“Nanonets' direct integration with SAP helped SaltPay automate a crucial part of their Accounts Payable process”

Luke Faulkner

Product Manager, Tapi

“Tapi has been able to save 70% on invoicing costs, improve customer experience by turnaround of seconds from >6hrs and free up staff members from tedious work”

Ryan Hess

Head of Accounts Payable, ACM

"I have built a relationship with Nanonets which is an important ideal of ACM and it feels now as if they are part of the family."

Expatrio uses Passport OCR

Tay Kim

Product Operations Manager, Expatrio

"A great product and amazing customer support. Their response time was amazing. They went an extra mile to figure a plan that helps us scale our business."

4.9 Rating on Capterra
Nanonets is a leader in OCR on G2
High performer on G2
Users Love Us on G2
4.9 Rating on GetApp