common use cases

Import Intercom conversations as ticket_data.json

Automated Ticket Tagging

Automatically categorize and tag Intercom support tickets using Nanonets AI for efficient issue resolution and workflow management.

Import message data as sentiment_data.json

Update tickets with tags in Intercom

Customer Sentiment Analysis

common use cases

Analyze customer sentiment from Intercom messages to gauge satisfaction and tailor support responses using Nanonets AI.

Perform sentiment analysis

Export sentiment reports to Google Sheets

Import new queries as query_data.json

Support Query Routing

Use Nanonets AI to interpret and route Intercom support queries to the appropriate team or individual for quicker response times.

Interpret and route queries

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Integrations with nanonets

Route queries to Zendesk tickets

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Data security is our top priority

Nanonets prioritises the confidentiality and integrity of your data. As a testament to our commitment, we adhere to stringent compliance standards, including GDPR, SOC 2, and HIPAA. Privacy Policy

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Automation stories straight from our

Dennis Elder

Director of Product, PayGround

“There was a visible difference in how the app worked, and we were able to appeal to our customers by making it easy to pay bills”

Kale Flaspohler

Financial Advisor, ProPartners Wealth

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Accounts Payable, SaltPay

“Nanonets' direct integration with SAP helped SaltPay automate a crucial part of their Accounts Payable process”

Luke Faulkner

Product Manager, Tapi

“Tapi has been able to save 70% on invoicing costs, improve customer experience by turnaround of seconds from >6hrs and free up staff members from tedious work”

Ryan Hess

Head of Accounts Payable, ACM

"I have built a relationship with Nanonets which is an important ideal of ACM and it feels now as if they are part of the family."

Expatrio uses Passport OCR

Tay Kim

Product Operations Manager, Expatrio

"A great product and amazing customer support. Their response time was amazing. They went an extra mile to figure a plan that helps us scale our business."

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