common use cases

Import chat transcripts as 'chat_transcripts.json'

Automated Ticket Tagging

Categorize incoming live chat messages for efficient ticket routing and prioritization.

Stream live chat data as 'live_chat_stream.json'

Update tickets with tags 'ticket_updates.csv'

Automated Chatbot Escalation

Customer Sentiment Analysis

common use cases

Analyze customer sentiment in real-time to improve service and identify trends.

Perform sentiment analysis

Export sentiment data 'sentiment_report.csv'

Load new chat messages 'new_chat_messages.json'

Real-time Translation

Translate live chat conversations in real-time to support multilingual customer service.

Translate chat messages

uncover new possibilities

Contact us to enhance your workflows today

Integrations with nanonets

Send translated chats 'translated_chats.json'

Explore a range of customizable Livechat integrations, tailored to enhance workflow automation journey

gdpr, soc2, hipaa compliant

Data security is our top priority

Nanonets prioritises the confidentiality and integrity of your data. As a testament to our commitment, we adhere to stringent compliance standards, including GDPR, SOC 2, and HIPAA. Privacy Policy

businesses love us

Automation stories straight from our

Dennis Elder

Director of Product, PayGround

“There was a visible difference in how the app worked, and we were able to appeal to our customers by making it easy to pay bills”

Kale Flaspohler

Financial Advisor, ProPartners Wealth

“We are seeing a major difference in accuracy, as Nanonets provides a >95% accuracy which has helped cut down our processing time by ~50%.”

Catherine Gallagher

Accounts Payable, SaltPay

“Nanonets' direct integration with SAP helped SaltPay automate a crucial part of their Accounts Payable process”

Luke Faulkner

Product Manager, Tapi

“Tapi has been able to save 70% on invoicing costs, improve customer experience by turnaround of seconds from >6hrs and free up staff members from tedious work”

Ryan Hess

Head of Accounts Payable, ACM

"I have built a relationship with Nanonets which is an important ideal of ACM and it feels now as if they are part of the family."

Expatrio uses Passport OCR

Tay Kim

Product Operations Manager, Expatrio

"A great product and amazing customer support. Their response time was amazing. They went an extra mile to figure a plan that helps us scale our business."

4.9 Rating on Capterra
Nanonets is a leader in OCR on G2
High performer on G2
Users Love Us on G2
4.9 Rating on GetApp