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Sendgrid + Zendesk: Nanonets Integrations

Automate Workflows on Nanonets with Zendesk and Sendgrid

Nanonets AI categorizes emails, assigns priority, detects sentiment, and identifies keywords for routing.

Automatically creates or updates tickets in Zendesk with categorized and prioritized information from emails.

Streamline Omnichannel Support Coordination

Automate multi-channel support with SendGrid-Zendesk integration, ensuring consistent, timely responses and unified ticket management with workflow automation.

Email received in SendGrid

AI categorizes communication type, intent, and urgency, then tags and routes to appropriate Zendesk support queue.

Automation Update

Triggers when an automation rule is updated.

Trigger
View Update

Triggers when a view is updated.

Trigger
New View

Triggers when a new view is created.

Trigger
New Automation

Triggers when a new automation rule is created.

Trigger
New Macro

Triggers when a new macro is created.

Trigger
Macro Update

Triggers when a macro is updated.

Trigger
Group Update

Triggers when a group's details are updated.

Trigger
New Group

Triggers when a new group is created.

Trigger
Satisfaction Rating Received

Triggers when a satisfaction rating is received.

Trigger
New Agent

Triggers when a new agent is created.

Trigger
Agent Update

Triggers when an agent's details are updated.

Trigger
New Comment

Triggers when a new comment is added to a ticket.

Trigger
User Update

Triggers when a user's details are updated.

Trigger
Organization Update

Triggers when an organization's details are updated.

Trigger
New Organization

Triggers when a new organization is added.

Trigger
New User

Triggers when a new user is created.

Trigger
Ticket Update

Triggers when a ticket is updated.

Trigger
New Ticket

Triggers when a new ticket is created.

Trigger
Delete View

Deletes a view from Zendesk.

Action
Create View

Creates a new view to organize tickets.

Action
Update View

Updates an existing view.

Action
Delete Automation

Deletes an automation rule from Zendesk.

Action
Update Automation

Updates an existing automation rule.

Action
Create Macro

Creates a new macro for ticket responses.

Action
Create Automation

Creates a new automation rule.

Action
Update Macro

Updates an existing macro.

Action
Delete Macro

Deletes a macro from Zendesk.

Action
Delete Agent

Deletes an agent from Zendesk.

Action
Update Group

Updates an existing group's details.

Action
Delete Group

Deletes a group from Zendesk.

Action
Create Group

Creates a new group for agents.

Action
Add Tags to Ticket

Adds tags to a specified ticket.

Action
Send Email Notification

Sends an email notification from Zendesk.

Action
Delete Organization

Deletes an organization.

Action
Create Agent

Creates a new agent in Zendesk.

Action
Update Organization

Updates an existing organization.

Action
Update Agent

Updates an existing agent's details.

Action
Remove Tags from Ticket

Removes tags from a specified ticket.

Action
Assign Ticket

Assigns a ticket to an agent or group.

Action
Change Ticket Status

Changes the status of a ticket.

Action
Create Organization

Creates a new organization.

Action
Delete Ticket

Deletes an existing ticket.

Action
Delete User

Deletes a user from Zendesk.

Action
Create Comment

Adds a comment to a ticket.

Action
Create User

Creates a new user in Zendesk.

Action
Update User

Updates an existing user's details.

Action
Update Ticket

Updates an existing ticket.

Action
Create Ticket

Creates a new ticket in Zendesk.

Action
Contact Deleted

Triggers when a contact is deleted.

Trigger
Contact Updated

Triggers when a contact's details are updated.

Trigger
Email Clicked

Triggers when a link in an email is clicked.

Trigger
New Contact Added

Triggers when a new contact is added.

Trigger
Email Delivered

Triggers when an email is successfully delivered.

Trigger
Email Marked As Spam

Triggers when an email is marked as spam.

Trigger
Email Opened

Triggers when an email is opened.

Trigger
Email Bounced

Triggers when an email is bounced.

Trigger
New Inbound Email

Triggers when receiving a new email.

Trigger
Update Contact

Update an existing contact's details.

Action
Retrieve All Contacts

Get a list of all contacts.

Action
Retrieve All Lists

Get a list of all recipient lists.

Action
Delete List

Delete an existing recipient list.

Action
Create List

Create a new recipient list.

Action
Delete Contact

Remove a contact from a SendGrid list.

Action
Remove Contact From List

Remove a contact from a specific list.

Action
Add Contact To List

Add an existing contact to a list.

Action
Create Contact

Add a new contact to a SendGrid list.

Action
Send Email With Template

Send an email using a predefined template.

Action
Send Email

Send an email to specified recipients.

Action
Load more
Automation Update

Triggers when an automation rule is updated.

Trigger
View Update

Triggers when a view is updated.

Trigger
New View

Triggers when a new view is created.

Trigger
New Automation

Triggers when a new automation rule is created.

Trigger
New Macro

Triggers when a new macro is created.

Trigger
Macro Update

Triggers when a macro is updated.

Trigger
Group Update

Triggers when a group's details are updated.

Trigger
New Group

Triggers when a new group is created.

Trigger
Satisfaction Rating Received

Triggers when a satisfaction rating is received.

Trigger
New Agent

Triggers when a new agent is created.

Trigger
Agent Update

Triggers when an agent's details are updated.

Trigger
New Comment

Triggers when a new comment is added to a ticket.

Trigger
User Update

Triggers when a user's details are updated.

Trigger
Organization Update

Triggers when an organization's details are updated.

Trigger
New Organization

Triggers when a new organization is added.

Trigger
New User

Triggers when a new user is created.

Trigger
Ticket Update

Triggers when a ticket is updated.

Trigger
New Ticket

Triggers when a new ticket is created.

Trigger
Delete View

Deletes a view from Zendesk.

Action
Create View

Creates a new view to organize tickets.

Action
Update View

Updates an existing view.

Action
Delete Automation

Deletes an automation rule from Zendesk.

Action
Update Automation

Updates an existing automation rule.

Action
Create Macro

Creates a new macro for ticket responses.

Action
Create Automation

Creates a new automation rule.

Action
Update Macro

Updates an existing macro.

Action
Delete Macro

Deletes a macro from Zendesk.

Action
Delete Agent

Deletes an agent from Zendesk.

Action
Update Group

Updates an existing group's details.

Action
Delete Group

Deletes a group from Zendesk.

Action
Create Group

Creates a new group for agents.

Action
Add Tags to Ticket

Adds tags to a specified ticket.

Action
Send Email Notification

Sends an email notification from Zendesk.

Action
Delete Organization

Deletes an organization.

Action
Create Agent

Creates a new agent in Zendesk.

Action
Update Organization

Updates an existing organization.

Action
Update Agent

Updates an existing agent's details.

Action
Remove Tags from Ticket

Removes tags from a specified ticket.

Action
Assign Ticket

Assigns a ticket to an agent or group.

Action
Change Ticket Status

Changes the status of a ticket.

Action
Create Organization

Creates a new organization.

Action
Delete Ticket

Deletes an existing ticket.

Action
Delete User

Deletes a user from Zendesk.

Action
Create Comment

Adds a comment to a ticket.

Action
Create User

Creates a new user in Zendesk.

Action
Update User

Updates an existing user's details.

Action
Update Ticket

Updates an existing ticket.

Action
Create Ticket

Creates a new ticket in Zendesk.

Action
Contact Deleted

Triggers when a contact is deleted.

Trigger
Contact Updated

Triggers when a contact's details are updated.

Trigger
Email Clicked

Triggers when a link in an email is clicked.

Trigger
New Contact Added

Triggers when a new contact is added.

Trigger
Email Delivered

Triggers when an email is successfully delivered.

Trigger
Email Marked As Spam

Triggers when an email is marked as spam.

Trigger
Email Opened

Triggers when an email is opened.

Trigger
Email Bounced

Triggers when an email is bounced.

Trigger
New Inbound Email

Triggers when receiving a new email.

Trigger
Update Contact

Update an existing contact's details.

Action
Retrieve All Contacts

Get a list of all contacts.

Action
Retrieve All Lists

Get a list of all recipient lists.

Action
Delete List

Delete an existing recipient list.

Action
Create List

Create a new recipient list.

Action
Delete Contact

Remove a contact from a SendGrid list.

Action
Remove Contact From List

Remove a contact from a specific list.

Action
Add Contact To List

Add an existing contact to a list.

Action
Create Contact

Add a new contact to a SendGrid list.

Action
Send Email With Template

Send an email using a predefined template.

Action
Send Email

Send an email to specified recipients.

Action
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Automation Update

Triggers when an automation rule is updated.

Trigger
View Update

Triggers when a view is updated.

Trigger
New View

Triggers when a new view is created.

Trigger
New Automation

Triggers when a new automation rule is created.

Trigger
New Macro

Triggers when a new macro is created.

Trigger
Macro Update

Triggers when a macro is updated.

Trigger
Group Update

Triggers when a group's details are updated.

Trigger
New Group

Triggers when a new group is created.

Trigger
Satisfaction Rating Received

Triggers when a satisfaction rating is received.

Trigger
New Agent

Triggers when a new agent is created.

Trigger
Agent Update

Triggers when an agent's details are updated.

Trigger
New Comment

Triggers when a new comment is added to a ticket.

Trigger
User Update

Triggers when a user's details are updated.

Trigger
Organization Update

Triggers when an organization's details are updated.

Trigger
New Organization

Triggers when a new organization is added.

Trigger
New User

Triggers when a new user is created.

Trigger
Ticket Update

Triggers when a ticket is updated.

Trigger
New Ticket

Triggers when a new ticket is created.

Trigger
Delete View

Deletes a view from Zendesk.

Action
Create View

Creates a new view to organize tickets.

Action
Update View

Updates an existing view.

Action
Delete Automation

Deletes an automation rule from Zendesk.

Action
Update Automation

Updates an existing automation rule.

Action
Create Macro

Creates a new macro for ticket responses.

Action
Create Automation

Creates a new automation rule.

Action
Update Macro

Updates an existing macro.

Action
Delete Macro

Deletes a macro from Zendesk.

Action
Delete Agent

Deletes an agent from Zendesk.

Action
Update Group

Updates an existing group's details.

Action
Delete Group

Deletes a group from Zendesk.

Action
Create Group

Creates a new group for agents.

Action
Add Tags to Ticket

Adds tags to a specified ticket.

Action
Send Email Notification

Sends an email notification from Zendesk.

Action
Delete Organization

Deletes an organization.

Action
Create Agent

Creates a new agent in Zendesk.

Action
Update Organization

Updates an existing organization.

Action
Update Agent

Updates an existing agent's details.

Action
Remove Tags from Ticket

Removes tags from a specified ticket.

Action
Assign Ticket

Assigns a ticket to an agent or group.

Action
Change Ticket Status

Changes the status of a ticket.

Action
Create Organization

Creates a new organization.

Action
Delete Ticket

Deletes an existing ticket.

Action
Delete User

Deletes a user from Zendesk.

Action
Create Comment

Adds a comment to a ticket.

Action
Create User

Creates a new user in Zendesk.

Action
Update User

Updates an existing user's details.

Action
Update Ticket

Updates an existing ticket.

Action
Create Ticket

Creates a new ticket in Zendesk.

Action
Contact Deleted

Triggers when a contact is deleted.

Trigger
Contact Updated

Triggers when a contact's details are updated.

Trigger
Email Clicked

Triggers when a link in an email is clicked.

Trigger
New Contact Added

Triggers when a new contact is added.

Trigger
Email Delivered

Triggers when an email is successfully delivered.

Trigger
Email Marked As Spam

Triggers when an email is marked as spam.

Trigger
Email Opened

Triggers when an email is opened.

Trigger
Email Bounced

Triggers when an email is bounced.

Trigger
New Inbound Email

Triggers when receiving a new email.

Trigger
Update Contact

Update an existing contact's details.

Action
Retrieve All Contacts

Get a list of all contacts.

Action
Retrieve All Lists

Get a list of all recipient lists.

Action
Delete List

Delete an existing recipient list.

Action
Create List

Create a new recipient list.

Action
Delete Contact

Remove a contact from a SendGrid list.

Action
Remove Contact From List

Remove a contact from a specific list.

Action
Add Contact To List

Add an existing contact to a list.

Action
Create Contact

Add a new contact to a SendGrid list.

Action
Send Email With Template

Send an email using a predefined template.

Action
Send Email

Send an email to specified recipients.

Action
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Seamless Ingestion
Intelligent Extraction
Data Enrichment made easy
Smart Decision Engines
Flexible Export Options
Flexible Export Options

Heading Automate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.

Streamline Email Interaction Tracking

Schedule a demo
Automate customer engagement tracking with Nanonets AI; log SendGrid email interactions in Zendesk for improved customer relationship management.

Email sent from SendGrid

Nanonets AI analyzes email content, categorizes interactions, and identifies key customer engagement metrics for tracking.

Streamline Email Ticketing with Automation

Log detailed interaction data in Zendesk ticket; enrich customer profiles for personalized support.

Automate your email support with AI: Nanonets integrates SendGrid with Zendesk, transforming email chaos into organized, prioritized support tickets for efficient resolution.

Streamlined Customer Feedback Analysis

Nanonets AI analyzes text, categorizes sentiment, identifies key feedback points, and determines the customer satisfaction score.

Streamlined Customer Feedback Analysis

Consolidates feedback data, updates customer records, and generates reports within the Zendesk platform for review.

Optimize your feedback loop with Nanonets: AI-driven insights from Sendgrid emails, instant Zendesk integration for actionable customer satisfaction analytics.

Zendesk's integration strengthens customer service by centralizing communication channels within its app for seamless support.

Explore how Nanonets AI integrates with Zendesk and Sendgrid

Nanonets AI categorizes emails, assigns priority, detects sentiment, and identifies keywords for routing.

Automatically creates or updates tickets in Zendesk with categorized and prioritized information from emails.

Streamline Omnichannel Support Coordination

Automate multi-channel support with SendGrid-Zendesk integration, ensuring consistent, timely responses and unified ticket management with workflow automation.

Email received in SendGrid

AI categorizes communication type, intent, and urgency, then tags and routes to appropriate Zendesk support queue.

Email sent from SendGrid
Nanonets AI analyzes email content, categorizes interactions, and identifies key customer engagement metrics for tracking.
Log detailed interaction data in Zendesk ticket; enrich customer profiles for personalized support.
New email received
Nanonets AI categorizes emails, assigns priority, detects sentiment, and identifies keywords for routing.
Automatically creates or updates tickets in Zendesk with categorized and prioritized information from emails.
Email received in SendGrid
AI categorizes communication type, intent, and urgency, then tags and routes to appropriate Zendesk support queue.
Create unified customer tickets in Zendesk, linking all related multi-channel communications for context.
New customer segment identified
AI analyzes customer data, predicts interests, personalizes content, and segments for strategic email targeting.
AI analyzes customer data, predicts interests, personalizes content, and segments for strategic email targeting.
New feedback received email
Nanonets AI analyzes text, categorizes sentiment, identifies key feedback points, and determines the customer satisfaction score.
Consolidates feedback data, updates customer records, and generates reports within the Zendesk platform for review.
Seamless Ingestion
Intelligent Extraction
Data Enrichment made easy
Smart Decision Engines
Flexible Export Options
Flexible Export Options

Heading Automate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.

Streamline Email Interaction Tracking

Schedule a demo
Automate customer engagement tracking with Nanonets AI; log SendGrid email interactions in Zendesk for improved customer relationship management.

Email sent from SendGrid

Nanonets AI analyzes email content, categorizes interactions, and identifies key customer engagement metrics for tracking.

Streamline Email Ticketing with Automation

Log detailed interaction data in Zendesk ticket; enrich customer profiles for personalized support.

Automate your email support with AI: Nanonets integrates SendGrid with Zendesk, transforming email chaos into organized, prioritized support tickets for efficient resolution.

Streamlined Customer Feedback Analysis

Nanonets AI analyzes text, categorizes sentiment, identifies key feedback points, and determines the customer satisfaction score.

Streamlined Customer Feedback Analysis

Consolidates feedback data, updates customer records, and generates reports within the Zendesk platform for review.

Optimize your feedback loop with Nanonets: AI-driven insights from Sendgrid emails, instant Zendesk integration for actionable customer satisfaction analytics.

Zendesk's integration strengthens customer service by centralizing communication channels within its app for seamless support.

uncover new possibilities

Contact us to enhance your workflows today

Start your automation journey today

Build Workflows within minutes

Use natural language to create and run workflows that interact with all your apps and data.

Connect with your documents, apps and databases
Create workflows using natural language
Read information, write data, and perform actions in your apps and databases.

Seamless App Integrations

Connect your apps, databases and documents to create unified workflows that automate manual tasks.

Connects with your documents, apps and databases
Real time data sync between data sources
Create workflows that perform in-app tasks for you

Use AI within Workflows

Build and use custom LLMs to write texts, post responses and execute RAG workflows within apps.

Create a custom LLM using your data
Train on custom data sources - Emails, Support Tickets, Customer Databases and more
Create workflows and chatbots using custom LLMs

Sendgrid + Zendesk: Nanonets Integrations

Nanonets AI categorizes emails, assigns priority, detects sentiment, and identifies keywords for routing.

Automatically creates or updates tickets in Zendesk with categorized and prioritized information from emails.

Streamline Omnichannel Support Coordination

Automate multi-channel support with SendGrid-Zendesk integration, ensuring consistent, timely responses and unified ticket management with workflow automation.

Email received in SendGrid

AI categorizes communication type, intent, and urgency, then tags and routes to appropriate Zendesk support queue.

Zendesk

Zendesk's integration strengthens customer service by centralizing communication channels within its app for seamless support.

Related Categories
Tags
Tags
Tags

Sendgrid

SendGrid streamlines email communication by offering powerful APIs for transactional and marketing messages, coupled with insightful analytics.

Learn More
Help
Related Categories
Tags
Tags
Tags

Heading Automate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.

Streamline Email Interaction Tracking

Schedule a demo
Automate customer engagement tracking with Nanonets AI; log SendGrid email interactions in Zendesk for improved customer relationship management.

Email sent from SendGrid

Nanonets AI analyzes email content, categorizes interactions, and identifies key customer engagement metrics for tracking.

Streamline Email Ticketing with Automation

Log detailed interaction data in Zendesk ticket; enrich customer profiles for personalized support.

Automate your email support with AI: Nanonets integrates SendGrid with Zendesk, transforming email chaos into organized, prioritized support tickets for efficient resolution.

Streamlined Customer Feedback Analysis

Nanonets AI analyzes text, categorizes sentiment, identifies key feedback points, and determines the customer satisfaction score.

Streamlined Customer Feedback Analysis

Consolidates feedback data, updates customer records, and generates reports within the Zendesk platform for review.

Optimize your feedback loop with Nanonets: AI-driven insights from Sendgrid emails, instant Zendesk integration for actionable customer satisfaction analytics.

Zendesk's integration strengthens customer service by centralizing communication channels within its app for seamless support.

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration
gdpr, soc2, hipaa compliant

Data security is our top priority

Nanonets prioritises the confidentiality and integrity of your data. As a testament to our commitment, we adhere to stringent compliance standards, including GDPR, SOC 2, and HIPAA. Privacy Policy

Sendgrid + Zendesk: Nanonets Integrations

Zendesk
Sendgrid
business use cases

Streamline Email Interaction Tracking

Automate customer engagement tracking with Nanonets AI; log SendGrid email interactions in Zendesk for improved customer relationship management.

Email sent from SendGrid

Nanonets AI analyzes email content, categorizes interactions, and identifies key customer engagement metrics for tracking.

Streamline Email Ticketing with Automation

Log detailed interaction data in Zendesk ticket; enrich customer profiles for personalized support.

Automate your email support with AI: Nanonets integrates SendGrid with Zendesk, transforming email chaos into organized, prioritized support tickets for efficient resolution.

ai integrations

New email received

Nanonets AI categorizes emails, assigns priority, detects sentiment, and identifies keywords for routing.

Automatically creates or updates tickets in Zendesk with categorized and prioritized information from emails.

Streamline Omnichannel Support Coordination

Automate multi-channel support with SendGrid-Zendesk integration, ensuring consistent, timely responses and unified ticket management with workflow automation.

Email received in SendGrid

AI categorizes communication type, intent, and urgency, then tags and routes to appropriate Zendesk support queue.

uncover new possibilities

Contact us to enhance your workflows today

Trusted by 10,000+ customers across the globe