Integrate Your Workflow on Nanonets

We would like to prepare a Personalised Demo just for your use case

Your request has been received, we will reach out to you shortly with a personalized demo on your provided email address.
Oops! Something went wrong while submitting the form.

Slack + Zendesk: Nanonets Integrations

Automate Workflows on Nanonets with Zendesk and Slack

Analyzes incoming Slack messages, uses NLP to prioritize, categorizes based on urgency and topic for routing.

Automatically assigns prioritized tickets to appropriate Zendesk support queues for efficient resolution.

Enhanced Customer History Integration Workflow

Streamline customer service with an automated workflow linking Slack interactions to Zendesk tickets for a unified customer history overview.

New Zendesk Ticket Created

Nanonets AI parses Zendesk ticket data, identifying customer information and conversation context from Slack history.

Automation Update

Triggers when an automation rule is updated.

Trigger
View Update

Triggers when a view is updated.

Trigger
New View

Triggers when a new view is created.

Trigger
New Automation

Triggers when a new automation rule is created.

Trigger
New Macro

Triggers when a new macro is created.

Trigger
Macro Update

Triggers when a macro is updated.

Trigger
Group Update

Triggers when a group's details are updated.

Trigger
New Group

Triggers when a new group is created.

Trigger
Satisfaction Rating Received

Triggers when a satisfaction rating is received.

Trigger
New Agent

Triggers when a new agent is created.

Trigger
Agent Update

Triggers when an agent's details are updated.

Trigger
New Comment

Triggers when a new comment is added to a ticket.

Trigger
User Update

Triggers when a user's details are updated.

Trigger
Organization Update

Triggers when an organization's details are updated.

Trigger
New Organization

Triggers when a new organization is added.

Trigger
New User

Triggers when a new user is created.

Trigger
Ticket Update

Triggers when a ticket is updated.

Trigger
New Ticket

Triggers when a new ticket is created.

Trigger
Delete View

Deletes a view from Zendesk.

Action
Create View

Creates a new view to organize tickets.

Action
Update View

Updates an existing view.

Action
Delete Automation

Deletes an automation rule from Zendesk.

Action
Update Automation

Updates an existing automation rule.

Action
Create Macro

Creates a new macro for ticket responses.

Action
Create Automation

Creates a new automation rule.

Action
Update Macro

Updates an existing macro.

Action
Delete Macro

Deletes a macro from Zendesk.

Action
Delete Agent

Deletes an agent from Zendesk.

Action
Update Group

Updates an existing group's details.

Action
Delete Group

Deletes a group from Zendesk.

Action
Create Group

Creates a new group for agents.

Action
Add Tags to Ticket

Adds tags to a specified ticket.

Action
Send Email Notification

Sends an email notification from Zendesk.

Action
Delete Organization

Deletes an organization.

Action
Create Agent

Creates a new agent in Zendesk.

Action
Update Organization

Updates an existing organization.

Action
Update Agent

Updates an existing agent's details.

Action
Remove Tags from Ticket

Removes tags from a specified ticket.

Action
Assign Ticket

Assigns a ticket to an agent or group.

Action
Change Ticket Status

Changes the status of a ticket.

Action
Create Organization

Creates a new organization.

Action
Delete Ticket

Deletes an existing ticket.

Action
Delete User

Deletes a user from Zendesk.

Action
Create Comment

Adds a comment to a ticket.

Action
Create User

Creates a new user in Zendesk.

Action
Update User

Updates an existing user's details.

Action
Update Ticket

Updates an existing ticket.

Action
Create Ticket

Creates a new ticket in Zendesk.

Action
File Comment Deleted

Triggers when a file comment is deleted.

Trigger
File Deleted

Triggers when a file is deleted.

Trigger
File Shared

Triggers when a file is shared in a channel.

Trigger
File Comment Edited

Triggers when a file comment is edited.

Trigger
App Uninstalled

Triggers when the Slack app is uninstalled.

Trigger
File Comment Added

Triggers when a comment is added to a file.

Trigger
File Changed

Triggers when a file is changed.

Trigger
App Mention

Triggers when the app is mentioned in a channel.

Trigger
Usergroup Enabled

Triggers when a usergroup is enabled.

Trigger
User Status Changed

Triggers when a user's status changes.

Trigger
Usergroup Disabled

Triggers when a usergroup is disabled.

Trigger
Usergroup Created

Triggers when a new usergroup is created.

Trigger
Usergroup Updated

Triggers when a usergroup is updated.

Trigger
Channel Topic Changed

Triggers when a channel's topic is changed.

Trigger
Updated Message

Triggers when an existing message is updated.

Trigger
New Channel Created

Triggers when a new channel is created.

Trigger
New Reaction Added

Triggers when a new reaction is added to a message.

Trigger
New Direct Message Received

Triggers when a new direct message is received.

Trigger
New Mention

Triggers when a new mention is made.

Trigger
New Message Posted to Channel

Triggers when a new message is posted to a channel.

Trigger
Pin Message

Pins a message to a channel.

Action
Enable Usergroup

Enables a usergroup within the workspace.

Action
Remove User from Usergroup

Removes a user from a usergroup.

Action
Disable Usergroup

Disables a usergroup from the workspace.

Action
Add User to Usergroup

Adds a user to a specified usergroup.

Action
Create Usergroup

Creates a new usergroup or workspace sub-team.

Action
Update Usergroup

Updates an existing usergroup's properties.

Action
Post Ephemeral Message

Posts a temporary message to a channel.

Action
Unpin Message

Unpins a message from a channel.

Action
Upload File

Uploads a file to a channel or direct message.

Action
Set User Status

Sets a user's custom status.

Action
Set Channel Purpose

Sets or changes a channel's purpose.

Action
Invite User to Channel

Invites a user to join a channel.

Action
Kick User from Channel

Removes a user from a channel.

Action
Archive Channel

Archives a specified channel.

Action
Add Reaction

Adds a reaction to a message.

Action
Set Channel Topic

Sets or changes a channel's topic.

Action
Create Channel

Creates a new channel.

Action
Delete Message

Deletes a message from a channel or conversation.

Action
Remove Reaction

Removes a reaction from a message.

Action
Update Message

Updates a previously sent message.

Action
Send Direct Message

Sends a direct message to a specified user.

Action
Send Channel Message

Sends a new message to a specified channel.

Action
Load more
Automation Update

Triggers when an automation rule is updated.

Trigger
View Update

Triggers when a view is updated.

Trigger
New View

Triggers when a new view is created.

Trigger
New Automation

Triggers when a new automation rule is created.

Trigger
New Macro

Triggers when a new macro is created.

Trigger
Macro Update

Triggers when a macro is updated.

Trigger
Group Update

Triggers when a group's details are updated.

Trigger
New Group

Triggers when a new group is created.

Trigger
Satisfaction Rating Received

Triggers when a satisfaction rating is received.

Trigger
New Agent

Triggers when a new agent is created.

Trigger
Agent Update

Triggers when an agent's details are updated.

Trigger
New Comment

Triggers when a new comment is added to a ticket.

Trigger
User Update

Triggers when a user's details are updated.

Trigger
Organization Update

Triggers when an organization's details are updated.

Trigger
New Organization

Triggers when a new organization is added.

Trigger
New User

Triggers when a new user is created.

Trigger
Ticket Update

Triggers when a ticket is updated.

Trigger
New Ticket

Triggers when a new ticket is created.

Trigger
Delete View

Deletes a view from Zendesk.

Action
Create View

Creates a new view to organize tickets.

Action
Update View

Updates an existing view.

Action
Delete Automation

Deletes an automation rule from Zendesk.

Action
Update Automation

Updates an existing automation rule.

Action
Create Macro

Creates a new macro for ticket responses.

Action
Create Automation

Creates a new automation rule.

Action
Update Macro

Updates an existing macro.

Action
Delete Macro

Deletes a macro from Zendesk.

Action
Delete Agent

Deletes an agent from Zendesk.

Action
Update Group

Updates an existing group's details.

Action
Delete Group

Deletes a group from Zendesk.

Action
Create Group

Creates a new group for agents.

Action
Add Tags to Ticket

Adds tags to a specified ticket.

Action
Send Email Notification

Sends an email notification from Zendesk.

Action
Delete Organization

Deletes an organization.

Action
Create Agent

Creates a new agent in Zendesk.

Action
Update Organization

Updates an existing organization.

Action
Update Agent

Updates an existing agent's details.

Action
Remove Tags from Ticket

Removes tags from a specified ticket.

Action
Assign Ticket

Assigns a ticket to an agent or group.

Action
Change Ticket Status

Changes the status of a ticket.

Action
Create Organization

Creates a new organization.

Action
Delete Ticket

Deletes an existing ticket.

Action
Delete User

Deletes a user from Zendesk.

Action
Create Comment

Adds a comment to a ticket.

Action
Create User

Creates a new user in Zendesk.

Action
Update User

Updates an existing user's details.

Action
Update Ticket

Updates an existing ticket.

Action
Create Ticket

Creates a new ticket in Zendesk.

Action
File Comment Deleted

Triggers when a file comment is deleted.

Trigger
File Deleted

Triggers when a file is deleted.

Trigger
File Shared

Triggers when a file is shared in a channel.

Trigger
File Comment Edited

Triggers when a file comment is edited.

Trigger
App Uninstalled

Triggers when the Slack app is uninstalled.

Trigger
File Comment Added

Triggers when a comment is added to a file.

Trigger
File Changed

Triggers when a file is changed.

Trigger
App Mention

Triggers when the app is mentioned in a channel.

Trigger
Usergroup Enabled

Triggers when a usergroup is enabled.

Trigger
User Status Changed

Triggers when a user's status changes.

Trigger
Usergroup Disabled

Triggers when a usergroup is disabled.

Trigger
Usergroup Created

Triggers when a new usergroup is created.

Trigger
Usergroup Updated

Triggers when a usergroup is updated.

Trigger
Channel Topic Changed

Triggers when a channel's topic is changed.

Trigger
Updated Message

Triggers when an existing message is updated.

Trigger
New Channel Created

Triggers when a new channel is created.

Trigger
New Reaction Added

Triggers when a new reaction is added to a message.

Trigger
New Direct Message Received

Triggers when a new direct message is received.

Trigger
New Mention

Triggers when a new mention is made.

Trigger
New Message Posted to Channel

Triggers when a new message is posted to a channel.

Trigger
Pin Message

Pins a message to a channel.

Action
Enable Usergroup

Enables a usergroup within the workspace.

Action
Remove User from Usergroup

Removes a user from a usergroup.

Action
Disable Usergroup

Disables a usergroup from the workspace.

Action
Add User to Usergroup

Adds a user to a specified usergroup.

Action
Create Usergroup

Creates a new usergroup or workspace sub-team.

Action
Update Usergroup

Updates an existing usergroup's properties.

Action
Post Ephemeral Message

Posts a temporary message to a channel.

Action
Unpin Message

Unpins a message from a channel.

Action
Upload File

Uploads a file to a channel or direct message.

Action
Set User Status

Sets a user's custom status.

Action
Set Channel Purpose

Sets or changes a channel's purpose.

Action
Invite User to Channel

Invites a user to join a channel.

Action
Kick User from Channel

Removes a user from a channel.

Action
Archive Channel

Archives a specified channel.

Action
Add Reaction

Adds a reaction to a message.

Action
Set Channel Topic

Sets or changes a channel's topic.

Action
Create Channel

Creates a new channel.

Action
Delete Message

Deletes a message from a channel or conversation.

Action
Remove Reaction

Removes a reaction from a message.

Action
Update Message

Updates a previously sent message.

Action
Send Direct Message

Sends a direct message to a specified user.

Action
Send Channel Message

Sends a new message to a specified channel.

Action
Load MoreCollapseContact Us To Explore More
Automation Update

Triggers when an automation rule is updated.

Trigger
View Update

Triggers when a view is updated.

Trigger
New View

Triggers when a new view is created.

Trigger
New Automation

Triggers when a new automation rule is created.

Trigger
New Macro

Triggers when a new macro is created.

Trigger
Macro Update

Triggers when a macro is updated.

Trigger
Group Update

Triggers when a group's details are updated.

Trigger
New Group

Triggers when a new group is created.

Trigger
Satisfaction Rating Received

Triggers when a satisfaction rating is received.

Trigger
New Agent

Triggers when a new agent is created.

Trigger
Agent Update

Triggers when an agent's details are updated.

Trigger
New Comment

Triggers when a new comment is added to a ticket.

Trigger
User Update

Triggers when a user's details are updated.

Trigger
Organization Update

Triggers when an organization's details are updated.

Trigger
New Organization

Triggers when a new organization is added.

Trigger
New User

Triggers when a new user is created.

Trigger
Ticket Update

Triggers when a ticket is updated.

Trigger
New Ticket

Triggers when a new ticket is created.

Trigger
Delete View

Deletes a view from Zendesk.

Action
Create View

Creates a new view to organize tickets.

Action
Update View

Updates an existing view.

Action
Delete Automation

Deletes an automation rule from Zendesk.

Action
Update Automation

Updates an existing automation rule.

Action
Create Macro

Creates a new macro for ticket responses.

Action
Create Automation

Creates a new automation rule.

Action
Update Macro

Updates an existing macro.

Action
Delete Macro

Deletes a macro from Zendesk.

Action
Delete Agent

Deletes an agent from Zendesk.

Action
Update Group

Updates an existing group's details.

Action
Delete Group

Deletes a group from Zendesk.

Action
Create Group

Creates a new group for agents.

Action
Add Tags to Ticket

Adds tags to a specified ticket.

Action
Send Email Notification

Sends an email notification from Zendesk.

Action
Delete Organization

Deletes an organization.

Action
Create Agent

Creates a new agent in Zendesk.

Action
Update Organization

Updates an existing organization.

Action
Update Agent

Updates an existing agent's details.

Action
Remove Tags from Ticket

Removes tags from a specified ticket.

Action
Assign Ticket

Assigns a ticket to an agent or group.

Action
Change Ticket Status

Changes the status of a ticket.

Action
Create Organization

Creates a new organization.

Action
Delete Ticket

Deletes an existing ticket.

Action
Delete User

Deletes a user from Zendesk.

Action
Create Comment

Adds a comment to a ticket.

Action
Create User

Creates a new user in Zendesk.

Action
Update User

Updates an existing user's details.

Action
Update Ticket

Updates an existing ticket.

Action
Create Ticket

Creates a new ticket in Zendesk.

Action
File Comment Deleted

Triggers when a file comment is deleted.

Trigger
File Deleted

Triggers when a file is deleted.

Trigger
File Shared

Triggers when a file is shared in a channel.

Trigger
File Comment Edited

Triggers when a file comment is edited.

Trigger
App Uninstalled

Triggers when the Slack app is uninstalled.

Trigger
File Comment Added

Triggers when a comment is added to a file.

Trigger
File Changed

Triggers when a file is changed.

Trigger
App Mention

Triggers when the app is mentioned in a channel.

Trigger
Usergroup Enabled

Triggers when a usergroup is enabled.

Trigger
User Status Changed

Triggers when a user's status changes.

Trigger
Usergroup Disabled

Triggers when a usergroup is disabled.

Trigger
Usergroup Created

Triggers when a new usergroup is created.

Trigger
Usergroup Updated

Triggers when a usergroup is updated.

Trigger
Channel Topic Changed

Triggers when a channel's topic is changed.

Trigger
Updated Message

Triggers when an existing message is updated.

Trigger
New Channel Created

Triggers when a new channel is created.

Trigger
New Reaction Added

Triggers when a new reaction is added to a message.

Trigger
New Direct Message Received

Triggers when a new direct message is received.

Trigger
New Mention

Triggers when a new mention is made.

Trigger
New Message Posted to Channel

Triggers when a new message is posted to a channel.

Trigger
Pin Message

Pins a message to a channel.

Action
Enable Usergroup

Enables a usergroup within the workspace.

Action
Remove User from Usergroup

Removes a user from a usergroup.

Action
Disable Usergroup

Disables a usergroup from the workspace.

Action
Add User to Usergroup

Adds a user to a specified usergroup.

Action
Create Usergroup

Creates a new usergroup or workspace sub-team.

Action
Update Usergroup

Updates an existing usergroup's properties.

Action
Post Ephemeral Message

Posts a temporary message to a channel.

Action
Unpin Message

Unpins a message from a channel.

Action
Upload File

Uploads a file to a channel or direct message.

Action
Set User Status

Sets a user's custom status.

Action
Set Channel Purpose

Sets or changes a channel's purpose.

Action
Invite User to Channel

Invites a user to join a channel.

Action
Kick User from Channel

Removes a user from a channel.

Action
Archive Channel

Archives a specified channel.

Action
Add Reaction

Adds a reaction to a message.

Action
Set Channel Topic

Sets or changes a channel's topic.

Action
Create Channel

Creates a new channel.

Action
Delete Message

Deletes a message from a channel or conversation.

Action
Remove Reaction

Removes a reaction from a message.

Action
Update Message

Updates a previously sent message.

Action
Send Direct Message

Sends a direct message to a specified user.

Action
Send Channel Message

Sends a new message to a specified channel.

Action
Load MoreCollapseContact Us To Explore More
Seamless Ingestion
Intelligent Extraction
Data Enrichment made easy
Smart Decision Engines
Flexible Export Options
Flexible Export Options

Heading Automate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.

AI-Powered Response Automation Workflow

Schedule a demo
Enhance customer service with our AI-Powered Response Automation Workflow, instantly providing answers and resources through Slack from your Zendesk knowledge base.

Zendesk ticket received

AI analyzes ticket content, identifies common queries, retrieves relevant knowledge base articles and drafts responses.

AI-Powered Ticket Routing Optimization

Send automated responses and articles directly in Slack channel, reducing response time and workload.

Streamline support with AI-driven Slack to Zendesk ticket prioritization. Ensure fast, accurate issue routing and customer service excellence with our workflow automation.

Streamline Workflow Automation Effectively

Nanonets AI categorizes the ticket based on content, urgency, and assigns an appropriate workflow label.

Streamline Workflow Automation Effectively

Automatically create and delegate Slack tasks to the relevant team channel based on AI insights.

Automate and optimize your support process by integrating Slack with Zendesk using AI workflow enhancements for efficient task management and operations.

Zendesk's integration strengthens customer service by centralizing communication channels within its app for seamless support.

Explore how Nanonets AI integrates with Zendesk and Slack

Analyzes incoming Slack messages, uses NLP to prioritize, categorizes based on urgency and topic for routing.

Automatically assigns prioritized tickets to appropriate Zendesk support queues for efficient resolution.

Enhanced Customer History Integration Workflow

Streamline customer service with an automated workflow linking Slack interactions to Zendesk tickets for a unified customer history overview.

New Zendesk Ticket Created

Nanonets AI parses Zendesk ticket data, identifying customer information and conversation context from Slack history.

Zendesk ticket received
AI analyzes ticket content, identifies common queries, retrieves relevant knowledge base articles and drafts responses.
Send automated responses and articles directly in Slack channel, reducing response time and workload.
Slack Message Received
Analyzes incoming Slack messages, uses NLP to prioritize, categorizes based on urgency and topic for routing.
Automatically assigns prioritized tickets to appropriate Zendesk support queues for efficient resolution.
New Zendesk Ticket Created
Nanonets AI parses Zendesk ticket data, identifying customer information and conversation context from Slack history.
Compiles comprehensive customer profiles in Zendesk, linking tickets with related Slack interaction histories.
New ticket in Zendesk
AI analyzes ticket urgency, categorizes issue, and selects appropriate Slack channel for notification.
AI analyzes ticket urgency, categorizes issue, and selects appropriate Slack channel for notification.
New Zendesk ticket created
Nanonets AI categorizes the ticket based on content, urgency, and assigns an appropriate workflow label.
Automatically create and delegate Slack tasks to the relevant team channel based on AI insights.
Seamless Ingestion
Intelligent Extraction
Data Enrichment made easy
Smart Decision Engines
Flexible Export Options
Flexible Export Options

Heading Automate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.

AI-Powered Response Automation Workflow

Schedule a demo
Enhance customer service with our AI-Powered Response Automation Workflow, instantly providing answers and resources through Slack from your Zendesk knowledge base.

Zendesk ticket received

AI analyzes ticket content, identifies common queries, retrieves relevant knowledge base articles and drafts responses.

AI-Powered Ticket Routing Optimization

Send automated responses and articles directly in Slack channel, reducing response time and workload.

Streamline support with AI-driven Slack to Zendesk ticket prioritization. Ensure fast, accurate issue routing and customer service excellence with our workflow automation.

Streamline Workflow Automation Effectively

Nanonets AI categorizes the ticket based on content, urgency, and assigns an appropriate workflow label.

Streamline Workflow Automation Effectively

Automatically create and delegate Slack tasks to the relevant team channel based on AI insights.

Automate and optimize your support process by integrating Slack with Zendesk using AI workflow enhancements for efficient task management and operations.

Zendesk's integration strengthens customer service by centralizing communication channels within its app for seamless support.

uncover new possibilities

Contact us to enhance your workflows today

Start your automation journey today

Build Workflows within minutes

Use natural language to create and run workflows that interact with all your apps and data.

Connect with your documents, apps and databases
Create workflows using natural language
Read information, write data, and perform actions in your apps and databases.

Seamless App Integrations

Connect your apps, databases and documents to create unified workflows that automate manual tasks.

Connects with your documents, apps and databases
Real time data sync between data sources
Create workflows that perform in-app tasks for you

Use AI within Workflows

Build and use custom LLMs to write texts, post responses and execute RAG workflows within apps.

Create a custom LLM using your data
Train on custom data sources - Emails, Support Tickets, Customer Databases and more
Create workflows and chatbots using custom LLMs

Slack + Zendesk: Nanonets Integrations

Analyzes incoming Slack messages, uses NLP to prioritize, categorizes based on urgency and topic for routing.

Automatically assigns prioritized tickets to appropriate Zendesk support queues for efficient resolution.

Enhanced Customer History Integration Workflow

Streamline customer service with an automated workflow linking Slack interactions to Zendesk tickets for a unified customer history overview.

New Zendesk Ticket Created

Nanonets AI parses Zendesk ticket data, identifying customer information and conversation context from Slack history.

Zendesk

Zendesk's integration strengthens customer service by centralizing communication channels within its app for seamless support.

Related Categories
Tags
Tags
Tags

Slack

Slack enhances teamwork through channels for group discussions, direct messages for privacy, and seamless integration with popular work apps.

Learn More
Help
Related Categories
Tags
Tags
Tags

Heading Automate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.

AI-Powered Response Automation Workflow

Schedule a demo
Enhance customer service with our AI-Powered Response Automation Workflow, instantly providing answers and resources through Slack from your Zendesk knowledge base.

Zendesk ticket received

AI analyzes ticket content, identifies common queries, retrieves relevant knowledge base articles and drafts responses.

AI-Powered Ticket Routing Optimization

Send automated responses and articles directly in Slack channel, reducing response time and workload.

Streamline support with AI-driven Slack to Zendesk ticket prioritization. Ensure fast, accurate issue routing and customer service excellence with our workflow automation.

Streamline Workflow Automation Effectively

Nanonets AI categorizes the ticket based on content, urgency, and assigns an appropriate workflow label.

Streamline Workflow Automation Effectively

Automatically create and delegate Slack tasks to the relevant team channel based on AI insights.

Automate and optimize your support process by integrating Slack with Zendesk using AI workflow enhancements for efficient task management and operations.

Zendesk's integration strengthens customer service by centralizing communication channels within its app for seamless support.

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration

HeadingAutomate Manual Data Entry: Gmail-Airtable

Schedule a demo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Receiving new email with data
Nanonets AI identifies and extracts relevant data from Gmail, processing it for Airtable entry.
Automated data extraction from emails and direct input into corresponding Airtable fields, eliminating manual entry.
Illustration
gdpr, soc2, hipaa compliant

Data security is our top priority

Nanonets prioritises the confidentiality and integrity of your data. As a testament to our commitment, we adhere to stringent compliance standards, including GDPR, SOC 2, and HIPAA. Privacy Policy

Slack + Zendesk: Nanonets Integrations

Zendesk
Slack
business use cases

AI-Powered Response Automation Workflow

Enhance customer service with our AI-Powered Response Automation Workflow, instantly providing answers and resources through Slack from your Zendesk knowledge base.

Zendesk ticket received

AI analyzes ticket content, identifies common queries, retrieves relevant knowledge base articles and drafts responses.

AI-Powered Ticket Routing Optimization

Send automated responses and articles directly in Slack channel, reducing response time and workload.

Streamline support with AI-driven Slack to Zendesk ticket prioritization. Ensure fast, accurate issue routing and customer service excellence with our workflow automation.

ai integrations

Slack Message Received

Analyzes incoming Slack messages, uses NLP to prioritize, categorizes based on urgency and topic for routing.

Automatically assigns prioritized tickets to appropriate Zendesk support queues for efficient resolution.

Enhanced Customer History Integration Workflow

Streamline customer service with an automated workflow linking Slack interactions to Zendesk tickets for a unified customer history overview.

New Zendesk Ticket Created

Nanonets AI parses Zendesk ticket data, identifying customer information and conversation context from Slack history.

uncover new possibilities

Contact us to enhance your workflows today

Trusted by 10,000+ customers across the globe