customer stories

Transportation business uses Nanonets for data extraction from tickets

30k

Monthly Receipts Processes

100%

% Extraction Accuracy

100%

% Reduction In Man Hours

Industry
Transportation
Document types
Receipt Ticket
Location
North America
Integrations
Dropbox

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Client:

Based out of North America, Our client runs a trucking company which, among other heavy-haul trucking and freight services, specializes in hauling the debris left after a hurricane. As an all-in-one trucking solution, they provid an end-to-end trucking service, building a reputation for delivering freights safely and on time. For its hurricane waste haulage service specifically, the company uses its fleet to comb devastated areas and safely dispose of the household and business waste left after a storm. What unites all the company’s haulage services is that it makes the complex seem simple - making Nanonets a perfect fit for achieving that same goal.

" In practice, we oversee all operations in hurricane-struck areas, alongside being involved in many phases of each project In such a labour-intensive business, it also means paperwork.. a lot of paperwork! "

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In practice, we oversee all operations in hurricane-struck areas, alongside being involved in many phases of each project In such a labour-intensive business, it also means paperwork.. a lot of paperwork!

Operations Team

The Challenge

The trucking industry requires a vast amount of documents in its day-to-day operations. For the interstate transportation of items in the US, logistics companies require a bill of lading, a freight bill, and the Free On Board (FOB) terms of sale. Then, there are the receipts the company must collect from each of its clients. When it comes to collecting the waste from disasters, there are also contracts which must be drawn up between the local authorities and private contractors such as the client.

It is vital for companies like our client that this information is tracked and managed accurately. So drivers can always be paid, purchase vast amounts of fuel, and the company can routinely pick up new business, too. It’s also imperative for managing taxes accurately too, and avoiding any large fines. Incorrect information on these documents can cause late payments, more work for office staff, and result in the business having an inaccurate overview of their costs.

So while automation clearly provides benefits, the search is still on for a trustworthy, accurate & secure automation software that can extract and process unstructured data in all its diversity and present it in a convenient manner for further use within an organization (Accounting, HR etc.). And that’s where Nanonets can help!

  • Manual processing - Entering data manually from invoices required a huge commitment of resources from the organization. Not only was this a long process, but the company simply didn’t have the man-power it required.
  • Multiple Sources - Entering data manually from multiple sources such as physical mail, by email, scanned hard copies.
  • Accuracy - Even with verification steps, manual processing with accuracy was a challenge even for the most experienced administrators. It often resulted in a high-level of manual errors that can impact multiple aspects of businesses: from relationships with contractors to predicting tax liabilities.
  • Unstructured data & imperfections - Documents with unstructured data and imperfections (blemishes, marks, blurred backgrounds etc.) had a high error rate.
  • Time consuming - Entering the data from more than 30,000 tickets each month into accounting software took ~5 minutes per ticket, along with verification of it.
  • Labour intensive - Not only was this a long process, but the company simply didn’t have the man-power it required.

To make the chance of errors and human cost of inputting this data even greater, the hurricane-affected areas which the company works with require immediate attention to take care of the waste

" My team was manually typing in data from Tickets into Spreadsheets. It was tiresome, and created delays and errors, and extremely expensive to sustain. "

My team was manually typing in data from Tickets into Spreadsheets. It was tiresome, and created delays and errors, and extremely expensive to sustain.

Operations Team

The Solution

Nanonets provided the solution to automate this process and overcome these challenges by providing a toolkit of solutions

  • The AP team at the client site sends tickets by County by uploading them to a folder on Dropbox.
  • Nanonets provided an Easy Upload App for client to smoothly upload the high volume of data to Dropbox.
  • Nanonets AI engine automatically processes these tickets in real time and populates a csv.
  • Nanonets Verification Team corrects any rare exceptions, leading to 100% perfectly digitized data.
  • Nanonets provided a Status Dashboard to our client with real time status updates and email alerts.


Nanonets AI-enabled receipt capture engine to capture data from receipts in less than a minute, which enabled a huge 90% of the work to be automated. In addition, Nanonets also provided a team to verify any field that is not captured for 100% accuracy - covering for the 10% automation needed.

1. Nanonets also provided a dashboard to the client team with real time status updates from Nanonets Teams, as well as a system where the client would get an email after the upload is complete, with Nanonets in CC on the email to confirm the total files uploaded - for all-round transparency and validation.

2. Nanonets also provided an Easy Upload App for client team to smoothly upload the high volume of data they needed to Nanonets from Dropbox to process. This allowed them to avoid duplicates in uploading, all without any upload hitches.


3. The ability to simply provide a cropped image of the receipt with the text that needed to be captured to quickly verify the data, resulting in Nanonets being able to verify 200 files an hour.


" The results from Nanonets were spectacular - 100% accurately extracted data into an Excel spreadsheet, all within 24 hours, with our team prepared with the information ready before the next day begins, to work on our AP processes seamlessly. "

The result

Before
2500 hrs
Number of Man hours for manual processing
After
0 hrs (100% automation)
Number of Man hours due to automation

The Result

This has in turn improved productivity, with both employees and Bennett not indisposed with the manual AP processing, they can now work on other more important areas of the business, with the ability to take more projects without worrying about the hassles of data capture capture which had previously been associated with them. The reduced time and costs, meanwhile, also means that our client can provide relief to hurricane-struck areas at far more affordable prices.

A member of the team agrees, “I used to spend all day, every day, manually entering the information from tickets into our accounts software. Now, my work life has changed completely - I work on projects which make me feel like I make a real difference to the business. My job’s changed completely. I’ve found a sense of professional growth I never had before.”

What a return on investment!

The results from Nanonets were spectacular - 100% accurately extracted data into an Excel spreadsheet, all within 24 hours, with our team prepared with the information ready before the next day begins, to work on our AP processes seamlessly.

Operations Team